TensorFlow Developer Ray Sigmund

Ray Sigmund

Junior TensorFlow Developer
4 years experience

£15 - £25/hour

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With over 4 years of professional experience in the IT industry, Ray Sigmund has delivered an excellent body of work. As a communicative, responsible and hardworking individual, Ray Sigmund has proven to be a valuable professional. 

He looks forward to working on new and innovative projects in the future, where he can learn and provide assistance to the goals of the development project. 

Work Experience

Service Engineer
January 2015 - Present
  • Responsible for installing, maintaining and troubleshooting of software and hardware of Apple products.
  • Answers the technical questions of all users, escalating it to higher- ups if required.
  • Meticulously tracks the details of completed tasks.
  • Perform diagnostics and hardware repair on both walk-in and corporate product assigned within the prescribed Turn-Around Time on both computer and mobile devices.
  • To conduct thorough quality checking and/or testing on all repaired units prior to its release to clients.
  • To properly accomplish necessary written technical reports and ensure that all mandatory job details on the system, GSX, Filemaker Pro, are accurate, complete and up-to-date.
  • To know and apply the Apple warranty guidelines, and procedures, including ACPP.
  • To keep orderly and clean workbench/area, comply with ESD requirements, and ensure that customers’ products are stored in safe, secured and accessible location.
  • To keep abreast of the newest Apple products, technical bulletins, repair procedures, and cascade/share such tofellow engineers.
  • To seek assistance on complex technical issues and/or repairs through existing escalation channel, and subsequently apply the approved technical measure.
  • To support the Customer Service Group in matters pertaining to customer complaints arising and in walk-in and phone-in technical inquiries from time to time.
  • To comply with all existing service policies, procedures and house rules, particularly on maintaining confidentiality on all Apple information and data.
  • To perform other tasks that may be assigned from time to time.

Bachelor of Science in Computer Science
New Era University
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