William Harry
Moneybookers Developer
•
6 years experience
Skills
Summary
William is fantastic dedicated individual who has helped drive the lead generation team forward with his tireless efforts to achieve and exceed targets. His background in customer services has helped by giving him a solution based attitude in his approach to work.
As lead generation specialist he has worked with clients internationally to help them drive sales through generating fresh leads. He has specifically worked on any special projects that have come up and spearheaded new campaigns.
William is extremely professional and hopes to continue to work with interesting clients in a variety of fields to help broaden his scope and overall experience
Work Experience
Lead Generation Specialist
August 2016 - Present
- Lead Generation through online research. • Data encoding in their CRM (Bullhorn and SugarCRM)
- Reaching daily and weekly targeted quota for individual and team metric.
- Doing clerical jobs like typing and encoding using Microsoft Office and CRM.
Payment Officer
February 2015 - August 2016
- Supports marketing campaigns and events.
- Reports any suspected fraudulent activity.
- Reconciles financial discrepancies by collecting and analyzing account information.
- Processes deposit and withdrawal transactions.
- Processes online bets
- Documents financial transactions and consolidates all information thru excel file
Customer Service Representative
June 2014 - January 2015
- Builds relationship of potential clients by turning them into sales leads
- Customer service – inquiries regarding flights and bookings
- Attends to customers’ inquiries through voice, emails and chat
Education
Hospitality and Restaurant Services
2010 - 2014
Systems Technology Institute (STI Taft)