Miguelito
LAMP Developer
•
4 years experience
Summary
- Knowledge in SSIS, SSRS, TSQL
- Have strong communication, interpersonal, analytical and problem-solving skills.
- Self-motivated, organized, positive team player and has initiative to learn new technologies.
- Can work under pressure and with minimum supervision.
Work Experience
Software Engineer/Analyst
March 2017 - Present
- Back Office SME
- Provided 3rd level technical support for applications written in C# and ASP.NET
- Provided investigations to resolve complex incidents, mainly for back office
- Provided root cause investigation to recurring issues on back office
- Communicates with end users for problem resolution
- Created tools and process automations to reduce team maintenance effort.
- Provides not only resolution but root cause investigation for complex incidents across Store Applications (Front Office, Back Office, Reporting Module, Financial Services Portal)
- Created tools and queries to reduce time spent on incident investigations
- Created enhancements/Permanent fixes on batch errors
Education
Bachelor of Science in Information Technology
2013 -2017
University of Santo Tomas