Graciela

Work Experience

Quality Assurance Analyst

Responsibilities:

• Test preparation – prepared test data, test cases, test scripts based on the Product Description documents and User Specification Documents.
• Test execution – executed test scripts, reports defects or issues encountered during UAT, verified bug fixes and performed regression testing, does end-to-end testing from different front-end applications and check in Lifelines if policy is correctly saved.

Projects:

• iPoS – a new business mobile application.
• Lifelines – a new business application in AS400.
• DECS – a desktop application for Policy Data Entry Correction System.
• NUS – a new underwriting system. An underwriting system for approving or declining new policies.
• WorkDesk – a desktop application for routing and approving of documents used by underwriters.

• Technologies: Test Preparation, User Specification, Test Execution, UAT

Quality Assurance Analyst

Responsibilities:

• Test estimation – provided basic/simple estimate for Testing Work Effort.
• Test planning – reviewed requirements, documents, reviews and provides input to test plans.
• Test preparation – prepared Test Artifacts (Test Plans, Test Cases and Conditions, Test Scripts), performed peer reviews, created test data (XML) to be used for test execution.
• Test execution – verified bug fixes, logged new or re-open existing defects using HPQC, assisted developers in investigating issues/defects encountered, monitored issues/defects logged in HPQC to closure, performed regression testing and ETL type of testing, prepared screenshots as proof of testing.
• Test Report – prepared daily test status report and sends to the team.

Projects:

• ETL type of testing in centralizing database/repository across all 21 countries in Central Region.
• Back-end testing for booking service application.
• Logging mechanism for web-based applications.
• Enhancements.

• Technologies: Test Estimation, Test Artifacts , XML, Bug Fixing, HPQC, ETL, Regression Testing , ETL Testing, Back-End Testing, Web Applications

Software Engineer 3

Responsibilities:

• Executed manual functionality and regression testing on received application build.
• Raised and logged issues using Redmine / HPQC.
• Performed database testing using SQL statements.
• Made sure the testing and implementation of changes were performed promptly with the appropriate level of quality.
• Identified, investigated, reported and tracked bugs to closure.
• Communicated test results, errors or issues discovered during testing to QA team and developers.
• Provided detailed defect reports; reviewed, verified and closed defect reports to project manager.
• Assisted in the formulation of the test scenarios & conditions and maintain the resulting matrices.
• Logged issues and defects encountered during testing and monitors until closure.

Projects:

• Portal on Liferay, Web-based airline applications (outstations to view passenger
• Information, seat reservations, online baggage check-in, processing of first class upgrades and ancillary fees) for both Local and International Airline Company in the United States.
• Back-end testing of Revenue Accounting System of a leading US Airline Company.
• Foreign Inward Remittance System of a local bank in the Philippines.

• Technologies: Manual Testing, Regression Testing, Redmine, HPQC, SQL Database , Defect Tracking, Back-end Testing

Quality Assurance Staff

Responsibilities:

• Prepared test plans for the project.
• Created and executed manual test scripts that include cases, data, and procedures.
• Ensured the testing and implementation of changes is performed promptly with the appropriate level of quality.
• Identified, investigated, reported and tracked bugs to closure.
• Communicated test results, errors or issues discovered during testing to QA team and developers.
• Performed acceptance, black box testing, non-functional, and regression testing on received software/application builds.
• Provided detailed defect reports; reviewed, verified, and closed defect reports.
• Prepared SAT reports and acceptance certificate for evaluated and accepted software/application.
• Provided status reports to the project manager.

Projects:

• Inventory Ordering System web-based application (new and enhancement)
• Inventory Ordering System mobile-based application (new and enhancement)

• Technologies: Test Plans, Manual Test Script, Acceptance Testing, Black Box Testing, Non-Functional Testing, Regression Testing , SAT Reports, Web Application Testing

Software Tester

Responsibilities:

• Conducted user acceptance test on new/enhanced application systems to ensure completeness and accuracy of processing of transactions and that the developed system meet the agreed upon functionalities.
• Conducted integration tests to check if the implementation of new/enhanced application systems within assigned section affects other systems already in production.
• Reviewed reports generated during the conducted testing to ensure correct generation of accounting entries.
• Submitted exceptions/system errors noted during acceptance testing to Systems Implementation Officer for review and evaluation.
• Ensured that all tests performed are properly and accurately documented for review purposes.
• Prepared user’s manuals of the new/enhanced application systems to serve as reference material for the branches.
• Conducted hands-on training sessions on the system functionalities of new/enhanced application systems prior to initial implementation or initial conversion.
• Assisted in the opening of new Commercial Bank/Savings Bank branches and Convenience Banking Centers by orienting Branch Officers and Staff on the installation and usage of various application systems.
• Acted as Helpdesk personnel for problems related to application systems within assigned section encountered by Branches and Head Office Units.

Projects:

• Teller system (new and enhancement)
• Document Archival and Retrieval System

• Technologies: User Acceptance Testing, Integration Testing, Technical Supervision and Training